Privacy Policy
Last Updated: June 2026
At BurnerShop NZ we respect your privacy and are committed to protecting any personal information collected through our website, burnershop.co.nz.
This Privacy Policy explains what information may be collected, how it is used, and the third-party services that help us operate our business.
Information We Collect
We collect only the information reasonably necessary to process orders, provide customer service, operate our website, and meet our legal obligations.
When you place an order, submit an enquiry, or interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details (products purchased, order history)
- IP address and browser/device information
- Website usage and analytics data
Payment Processing
All payments on BurnerShop NZ are securely processed by Stripe.
BurnerShop NZ does not store or retain credit card, debit card, or other payment card information. Payment details are transmitted directly to Stripe using secure encrypted connections and are handled in accordance with Stripe’s privacy and security policies.
Website Platform and Plugins
Our website is built using WooCommerce and WordPress and uses a range of trusted third-party plugins and services to operate effectively.
These may include tools for:
- E-commerce functionality (WooCommerce)
- Website hosting and performance
- Security and spam protection
- Analytics and website improvement
- Marketing and customer communication
- Order fulfilment and shipping integration
These services may collect limited technical or usage data required for their operation.
Cookies
Our website uses cookies and similar technologies to:
- Maintain shopping cart functionality
- Improve website performance
- Remember user preferences
- Analyse website traffic and behaviour
- Enhance user experience
You can disable cookies through your browser settings, but some features of the website may not function correctly.
How We Use Information
We use collected information to:
- Process and fulfil orders
- Communicate with customers about orders or enquiries
- Provide customer support
- Manage returns, warranty, and shipping
- Improve website functionality and user experience
- Prevent fraud and enhance website security
- Comply with legal, tax, and accounting obligations
Data Retention
BurnerShop NZ retains customer information only as long as necessary to operate our business and meet legal, tax, and accounting requirements.
This may include storing order information such as names, addresses, contact details, and purchase history within our WooCommerce system and associated business tools.
BurnerShop NZ does not store payment card details. All payment information is securely processed and managed by Stripe.
Customer information is retained only for as long as reasonably necessary for business operations or as required by applicable laws and regulations.
Data Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While no online system can be guaranteed 100% secure, we use trusted platforms, encryption, and industry-standard security practices to safeguard data.
Third-Party Services
We use trusted third-party service providers to operate our website and business, including:
- Stripe (payment processing)
- WooCommerce (e-commerce platform)
- WordPress plugins (site functionality and enhancements)
- Hosting providers (website infrastructure)
- Shipping and courier services (order fulfilment)
- Analytics and marketing tools
These providers may collect and process data as required to perform their services.
Access and Correction
You may request access to or correction of your personal information by contacting us using the details below. We will take reasonable steps to respond in a timely manner.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately upon posting.